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An Event for your Diary
Thu 22 Apr 2010 Building Customer Engagement The (Travellers) Rest Hotel, Premier Inn, Kenton Road HA3 8AT In the current economy we are all struggling to differentiate ourselves and the service we offer to our clients on price and product.
Perhaps we need something extra to raise ourselves from the competition? Perhaps it's about the quality of the customer experience and engagement...... so the question is how do we go about improving the customer experience and win their engagement?
"The most important single ingredient in the formula of success is knowing how to get along with people."
– Theodore Roosevelt
What can we do NOW (and at low cost!). Come along to the event and find out!
The Chmber speaker is motivational speaker David Taylor. Be inspired!
David has worked as a business consultant in a range of sectors and organisations both nationally and internationally for over 20 years. After working in advertising and publishing in the UK as a Business Development Manager and Account Manager he lived overseas for a number of years. David worked in education in Europe and Southeast Asia as a college lecturer, and personal adviser to the CEO of a large international business College based in Bangkok, Thailand. David undertook a leading role in ensuring both quality and profitability for the Stamford College Group Thailand. He set up College branches in the south of Thailand and other branches in Bangkok. In the southern branch he grew the student body from 0-700 in less than one year. The mornig will also include a full breakfast.
Bring plenty of business cards and your sales literature to maximise your networking opportunities. The cost just £10 for members and a £15 for non-members.
The event starts at 7.30 am.
Contact the Chamber Office to book or for details on 020 8427 2884
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